How would you rate our service to you? We invite you to score the following areas: 1 Low - 10 High Please choose 1 2 3 4 5 6 7 8 9 10 Understanding your needs Please choose 1 2 3 4 5 6 7 8 9 10 Customer Service Please choose 1 2 3 4 5 6 7 8 9 10 Value for money Please choose 1 2 3 4 5 6 7 8 9 10 Communication / Response Time Please choose 1 2 3 4 5 6 7 8 9 10 Quality of staff provided Please choose 1 2 3 4 5 6 7 8 9 10 Service from our Accounts Team yes no Would you like one of Consultants to telephone or visit? yes no Would you like details of other services available? Is there and Intro Team Member that you would like to mention?

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