French Speaking Account Representative

Watery Lane Permanent 16,000

Job Details

We are currently recruiting for an Account Representative, who is fluent in French, to work on a full time, permanent basis in Preston. Our client are a global organisation with offices in Europe, America and Asia, whom can offer an excellent career for all employees.Hours of work: 37.5 hours per week between the hours of 7am to 9pm (Monday to Sunday)Salary and Benefits:

  • Starting basic salary of £16,000
  • After 6 months’ salary will rise to £17,000 (subject to meeting criteria)
  • After 12 months’ salary will rise to £18,000 (subject to meeting criteria)
  • There is also a monthly bonus scheme which would be detailed at interview
  • Access to PerkBox for ALL employees to gain access to nationwide benefits such as discounts at restaurants, supermarkets, health clubs, online retail outlets and much more
  • Contributory pension plan (after 3 months’ employment)
  • Free eye test vouchers
  • Child care vouchers
  • 28 days’ holiday per year (including Bank Holidays) and 1 additional holiday for each completed year of employment
  • Excellent canteen facilities with free touch screen internet access
  • Superb progression opportunities throughout the company
  • Subsidised bus passes
The purpose of the role is to manage your own caseload of debtors and secure resolution of outstanding balances for a major credit card provider. This position will involve dealing with customers in your specific language, along with;
  • Deal with inbound/outbound telephone calls and emails
  • Obtain and track payment commitments
  • Set up payment plans in order for the customer to repay money owed
  • Account management
  • Translating customer correspondence - using supported languages only
  • Project Management
As this role requires you to contact customers in France, I am looking for someone who is fluent in French (verbal & written) with excellent communication skills.   

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