Payments Administrator - 9 Month FTC

Maidenhead Permanent 18,000

Job Details

Payment Administrator-Evening Shift- 9 Month FTC

Working under the direction of a Team Leader you will work for the of Primary Care Trust (part of NHS) at their Head Office in Leeds working on a evening shift basis of 3pm-11pm/4pm-12pm

  • Ensure all claims for payment are validated to ensure compliance with regulations and stipulated policies, processes and procedures as directed by Team Leaders and Managers
  • Ensure that claims for payment are processed accurately and efficiently within defined timescales and according to policies and procedures
  • Maintain high standards of accuracy, timeliness and attention to detail in all processing and record-keeping to ensure the Payments Team meets and exceeds customer expectations and service levels
  • Positively contribute to the Team’s overall achievement of Service Levels and KPIs through achievement of personal goals and performance targets
  • Proactively contribute to improving the Service, actively identifying opportunities for improvement and understanding how your personal contribution impacts on delivery of the Service as a whole
  • Perform back office administrative and other tasks as may be necessary to support the effective operation of the Service

Key Skills, Experience and Behaviours

Essential

  • Administration and data processing experience
  • Numerate and experienced in processing financial records
  • Accurate keyboard and data entry skills
  • Good verbal communication skills
  • Good time management and the ability to prioritise workloads to meet challenging deadlines
  • Experience of Microsoft Office, particularly Excel, Outlook and Word
  • Positive, proactive and adaptable to change
  • Inquisitive and willing to find better ways of doing things

Desirable

  • Previous customer support centre experience
  • Payments processing experience
  • Experience of payment systems, CRM systems

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info@introrecruitment.co.uk
01942 246223

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