German Speaking Customer Service

Preston Permanent 18,000

Job Details

German Speaking Account Representative – Permanent - Preston

We are currently recruiting for an Account Representative, who is fluent in German, to work on a full time, permanent basis in Preston. Our client are a global organisation with offices in Europe, America and Asia, whom can offer an excellent career for all employees.


Hours of work:

37.5 hours per week between the hours of 7am to 9pm (Monday to Sunday)


Salary and Benefits:

  • Starting basic salary of £18,000
  • After 6 months’ salary will rise to £19,000 (subject to meeting criteria)
  • There is also a monthly bonus scheme which would be detailed at interview
  • Access to PerkBox for ALL employees to gain access to nationwide benefits such as discounts at restaurants, supermarkets, health clubs, online retail outlets and much more
  • Contributory pension plan (after 3 months’ employment)
  • Free eye test vouchers
  • Childcare vouchers
  • 28 days’ holiday per year (including Bank Holidays) and 1 additional holiday for each completed year of employment
  • Excellent canteen facilities with free touch screen internet access
  • Superb progression opportunities throughout the company
  • Subsidised bus passes

The purpose of the role is to manage your own caseload of debtors and secure resolution of outstanding balances for a major credit card provider. This position will involve dealing with customers in your specific language, along with;


  • Deal with inbound/outbound telephone calls and emails
  • Obtain and track payment commitments
  • Set up payment plans in order for the customer to repay money owed
  • Account management
  • Translating customer correspondence - using supported languages only
  • Project Management

As this role requires you to contact customers in German, I am looking for someone who is fluent in German (verbal & written) with excellent communication skills.


Apply Here

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Intro Recruitment
15 - 21 Library Street
01942 246223

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